Privacy Policy

1. Introduction

CoreHire ("CoreHire", "we", "us") provides an AI-powered hiring platform used by HR teams and staffing agencies. This Privacy Policy explains how we collect, use, share, and protect personal information from customers, candidates, and visitors to our website and platform.

2. Information We Collect

We collect information in the following categories:

• Account information: name, email address, company, role, and password credentials you provide when registering.
• Candidate information: contact details, resumes, assessment responses, scores, interview notes, and communications submitted by or about candidates.
• Billing information: subscription plan and payment details, processed securely by our payment provider. We do not store full card numbers.
• Usage and device data: pages viewed, features used, IP address, browser type, and cookies or similar technologies.

3. How We Use Information

We use personal information to:

• Provide, operate, and improve the CoreHire platform, including assessments, scoring, and workflow automation.
• Process payments and manage subscriptions.
• Send transactional emails and SMS notifications, such as interview invitations and status updates.
• Maintain security, prevent fraud, and comply with legal obligations.
• Respond to support requests and communicate product updates.

4. Sharing of Information

We do not sell personal information. We share information only with service providers that help us operate the platform (such as hosting, database, payment, email, and SMS delivery providers), with customers who invited a candidate to an assessment, when required by law, or in connection with a business transfer. Service providers are bound by confidentiality and data protection obligations.

5. Data Retention

We retain personal information for as long as your account is active or as needed to provide the service. Customers control retention of candidate records within their account, including archiving and deletion. We may retain limited information afterward to meet legal, audit, or dispute-resolution requirements.

6. Security

We use industry-standard safeguards including encryption in transit, role-based access controls, row-level data segregation, and audit logging. No method of transmission or storage is completely secure, but we work continuously to protect your information.

7. Your Rights and Choices

Depending on your location, you may have the right to access, correct, delete, or export your personal information, object to or restrict certain processing, and opt out of marketing communications or SMS messages. Candidates may also contact the employer who invited them to exercise rights over assessment data. To make a request, contact us at the address below.

8. Cookies

We use cookies and similar technologies to keep you signed in, remember preferences, and understand how the platform is used. You can control cookies through your browser settings, though some features may not function properly without them.

9. International Transfers

Your information may be processed in countries other than where you live. Where required, we use appropriate safeguards for such transfers.

10. Children's Privacy

CoreHire is intended for business use and is not directed to individuals under 16. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated through the platform or by email, and the "Last updated" date above will be revised.

12. Contact Us

Questions about this Privacy Policy or your personal information can be sent to hello@corehire.app.